CompliantData
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Common Concerns

We want to address any concerns you may have before you sign up for your CompliantData account.
Click here for a list of the benefits and features of your account.
ISSUE QUESTION ANSWER
Devices
Device Type
Can I backup my [desktop, laptop, server, external drive, shared/network drive, NAS device]? Is there a limit to how many devices I can backup? You can backup an unlimited number of any of these devices with your account. Have a device that isn’t listed? Chances are that our sophisticated system can back it up.
Files
Files
What type and size of file can I backup? Your account allows you to backup ANY file type, up to 5 GB in size.
Speed
Speed
What factors influence the speed of my backup? 1) Your available system resources.
2) The resource management configurations you choose in your account profile.
For more information, click here.
Sub Accounts
Sub Accounts
How many sub-accounts can I set up? The number of sub-accounts you can setup depends on your account level. 50 GB accounts come with 5, 300 GB with 30, and 1 TB will 100. For a full list of sub-accounts by account type, click here.
Support
Support
What type of technical support will I receive with my account? You will receive a timely response after you submit an email request to our Support Team. Should the need arise, we will connect you directly to a member of our engineering team.
System Requirements
System Requirements
What Operating Systems and Browsers do you support? Are there any other system requirements? Operating Systems: Windows 7, 2000, 2003, XP, Vista, Mac OS X and Linux based systems
Browsers: IE 6.0 and above, Firefox 1.5 and above, Safari, and Google Chrome for Windows users.
Java: J.R.E. 1.5 or above
 
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